Josh Bersin wrote a wonderful piece on disruptive technologies in HR. “We have more disruption and change … than ever before,” Bersin said. But “despite the best efforts of our technology providers, technology is not making our lives better.” It highlights the great chasm between what many of us come here for: the most fantastic Expo hall in the HR industry (with software and service providers each trying to up their game year over year against their competitors) and the masses of attendees (who are all struggling to keep up with the perceived corporate Joneses and implement all the great new stuff).
There’s a major movement in what our conversations are about this year. More and more, AI, machine learning, and robotics are part of the HR vernacular. At the same time, more and more people are talking about bringing back the “human” into HR. We’re almost becoming as polarized as our political system, but perhaps both answers contain some amount of truth and correctness.