Battle of the Brands: HR Agility vs. The Employee Experience
Employees don’t ask to be engaged, they ask to be helped. And their expectations have risen to consumer-grade levels — HR needs to provide “always-on” service whenever and wherever an employee needs it. But is this possible? 68% of HR leaders say administrative tasks are still getting in the way. For both HR and employees, the reality is that the digital experience inside most companies is now starkly at odds with the experience we have everywhere else in our lives. Forward-thinking companies are looking to close this gap, so which way does the scale tip for HR technology investment: towards HR agility or the employee experience?
Three HR leaders from three of the world’s leading brands will discuss the challenges they face and how they are addressing them with HR technology including:
Zuri Baker of GoDaddy:
Zuri T.L. Baker is a human capital professional with fifteen years of experience in human resources in a variety of industries including consumer products, aerospace, manufacturing, higher education and tech. She has a unique blend of talent management, operations and systems experience which she leverages as the leader of HR Operations at GoDaddy. She recently led the implementation of Workday HCM and serves as the liaison between HR and IT. Prior to GoDaddy, Zuri has led a talent management function and supported leaders in a business partner capacity. Zuri has a Bachelor’s degree in Management from Bentley University and a Master’s degree in Organizational Behavior from NYU-Polytechnic and holds the PHR and SHRM-CP designations. She is also a member of Delta Sigma Theta Sorority, Inc. and is a past president of the National Association of Black Accountants (NABA) Phoenix Chapter. She is the mom of Zavier and wife to BJ.
Adam Krahling, Global Vice President for HR Information Systems, American Express
This panel will also explore why HR productivity and the employee experience are key business drivers and provide insights to help you ensure HR is an investment priority in your organization.Their session will be held Thursday, October 12, 2017: 4 – 5 PM.
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